Not sure if Raqs Fitness is right for you? We'd love to welcome you with a FREE trial class. Experience the fun, supportive atmosphere, meet our community and discover why so many people love dancing their way to better fitness. No experience is required—just bring yourself and enjoy!
By completing your purchase, you agree to the Raqs Fitness Terms & Conditions and Booking, Cancellation & Refund Policy.
Effective Date: 30 July 2026
Welcome to Raqs Fitness.
These Terms and Conditions govern your use of the Raqs Fitness website, purchase of class passes, bookings and participation in classes. By accessing our website, booking a class, purchasing a class pass or attending a class, you agree to these Terms. If you do not agree, you should not use our services. These Terms should be read together with our Privacy Policy, Booking, Cancellation & Refund Policy and Website Terms of Use.
Participants must be at least 16 years of age to attend independently. Participants under 16 must be accompanied by a parent or legal guardian unless approved by Raqs Fitness. You confirm you have the legal capacity to enter these Terms.
Participation involves physical activity. You confirm you are medically fit or have sought appropriate advice, will exercise within your limits and will stop if unwell. Please notify the instructor of any relevant medical condition, injury or pregnancy.
Participation is undertaken at your own risk. Raqs Fitness takes reasonable care to provide a safe environment. Nothing in these Terms excludes rights under the Australian Consumer Law.
Bookings are confirmed once payment is successfully processed. Prices are in Australian Dollars and include GST where applicable. Confirmed bookings are not affected by later price changes.
Casual Classes, 5 Class Passes and 10 Class Passes are available. Passes are non-transferable, not redeemable for cash and expire in accordance with the applicable policy unless otherwise required by law.
Our Booking, Cancellation & Refund Policy forms part of these Terms. Refunds for change of mind are not provided. Your Australian Consumer Law rights remain unaffected.
Participants arriving more than 10 minutes late may be refused entry to minimise disruption and maintain safety.
Classes may be cancelled, rescheduled, relocated or taught by a substitute instructor. Where we cancel a class, a replacement class, class credit or refund will be offered.
Participants must behave respectfully. Unsafe, abusive, threatening, discriminatory or disruptive behaviour may result in refusal of entry or removal without refund.
Photographs or videos may occasionally be taken for promotional purposes. Please advise your instructor before class if you do not wish to appear.
All branding, logos, choreography, website content and class materials remain the intellectual property of Raqs Fitness unless otherwise stated.
Personal information is handled in accordance with our Privacy Policy.
Nothing in these Terms excludes any consumer guarantees or rights that cannot legally be excluded.
We may amend these Terms from time to time. Continued use of our services constitutes acceptance of updated Terms.
These Terms are governed by the laws of New South Wales, Australia.
Raqs Fitness
Email: admin@raqsfitness.com.au
Website: www.raqsfitness.com.au
Effective Date: 30 July 2026
This policy explains how bookings, class passes, cancellations, transfers and refunds are managed by Raqs Fitness. By making a booking or purchasing a class pass, you agree to this policy.
Classes may be booked in advance through our nominated online booking platform.
Subject to availability, participants may also purchase a casual class ticket at the door or in person before the commencement of a class.
A booking or ticket purchase is only confirmed once payment has been successfully received by Raqs Fitness.
Class places are limited and allocated on a first-come, first-served basis. While we will make every effort to accommodate walk-in participants, entry cannot be guaranteed if a class has reached capacity. Raqs Fitness reserves the right to refuse entry where a class is full or where participation may compromise the safety or enjoyment of others.
Raqs Fitness currently offers Casual Classes, 5 Class Passes and 10 Class Passes. Class passes are valid for the period advertised at the time of purchase and are for the sole use of the purchaser unless otherwise stated.
Payment is required at the time of booking or, for walk-in participants, before the commencement of the class. Payments may be made using the payment methods accepted by Raqs Fitness. All prices are displayed in Australian Dollars (AUD) and include GST where applicable. Raqs Fitness reserves the right to amend its pricing at any time. Price changes will not affect bookings already confirmed.
The 5 Class Pass is valid for 6 months from the date of purchase. The 10 Class Pass is valid for 12 months from the date of purchase. Expired classes cannot generally be reinstated unless required by law or approved at our discretion.
You may cancel a booking up to 4 hours before the scheduled class start time. If cancelled within this timeframe, your class credit will be returned to your account. Cancellations made less than 4 hours before class, or failure to attend, will normally result in the class being forfeited.
Participants arriving more than 10 minutes after the scheduled start time may be refused entry where joining the class would be unsafe or disruptive. In these circumstances the booking will generally be treated as a late cancellation.
Casual class bookings may be transferred to another person with prior notice to Raqs Fitness. Class passes are personal to the purchaser and are not transferable.
If a waitlist is introduced, participants offered a place are responsible for attending or cancelling in accordance with this policy. Standard cancellation timeframes apply once a booking is confirmed.
Classes may occasionally be cancelled, rescheduled, relocated or taught by a substitute instructor. Where Raqs Fitness cancels a class, participants will receive a replacement class, class credit or refund, depending on the circumstances.
Refunds are not provided for change of mind, unused class passes, missed classes or late cancellations. Requests arising from illness, injury or exceptional circumstances may be considered on a case-by-case basis with supporting documentation. Nothing in this policy limits your rights under the Australian Consumer Law.
Where a payment is declined or reversed, Raqs Fitness may suspend future bookings until the outstanding amount has been paid.
We may amend this policy from time to time. The latest version will always be available on our website and will apply to future bookings.
Raqs Fitness
Email: admin@raqsfitness.com.au
Website: www.raqsfitness.com.au
Effective Date: 30 July 2026
Raqs Fitness ('we', 'our' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, create an account, book classes through Square Appointments, purchase class passes, contact us or otherwise interact with our services. This policy is intended to reflect the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
We may collect your name, postal address, email address, phone number, emergency contact details, booking history, attendance records, communications with us, and health or fitness information that you voluntarily provide where relevant to your participation. Payment transactions are processed by Square or other secure providers. We do not store your payment card details.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
Information may be collected directly from you when you complete online forms, book a class, purchase a class pass, contact us by phone or email, participate in surveys, or interact with our website. Technical information such as IP address, browser type, device information and cookies may also be collected automatically.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
We collect information to manage bookings, administer class passes, verify attendance, communicate schedule changes, respond to enquiries, provide customer support, comply with legal obligations, improve our services, maintain business records and, where you have consented, send marketing communications.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
Participation in fitness activities may require you to disclose health information. Providing this information is voluntary unless it is reasonably required to ensure a safe class environment. Health information will only be used for safety, emergency response and service delivery.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website traffic and understand how visitors use our website. You can disable cookies through your browser settings, although some website functions may not operate correctly.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
We may disclose personal information to trusted service providers such as Square, website hosting providers, email marketing platforms, IT support providers and professional advisers where reasonably necessary to operate our business. We may also disclose information where required or authorised by law.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
Some technology providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information receives an appropriate level of protection.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
We take reasonable administrative, technical and physical measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. While no online system can guarantee absolute security, we continually seek to use reputable providers and appropriate safeguards.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
Where permitted by law or where you have consented, we may send updates about classes, promotions and events. You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
You may request access to the personal information we hold about you or request corrections if you believe information is inaccurate, incomplete or out of date. We may require proof of identity before processing requests.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
If you believe we have breached your privacy, please contact us first so we can investigate. If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
We may update this Privacy Policy from time to time. The current version will always be published on our website together with its effective date.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
Raqs Fitness
Email: admin@raqsfitness.com.au
Website: www.raqsfitness.com.au
Please contact us if you have any questions about this Privacy Policy or how your personal information is handled.
This section should be read together with the remainder of this Privacy Policy. Nothing in this policy limits any rights you may have under applicable Australian law, including rights that cannot be excluded under the Australian Consumer Law where relevant.
Effective Date: 30 July 2026
Welcome to the Raqs Fitness website. By accessing or using this website, you agree to be bound by these Website Terms of Use. If you do not agree with these Terms, please do not use this website.
This website provides information about Raqs Fitness, our classes, timetables, pricing and services. Information is provided for general guidance and may be updated without notice.
Bookings may be made through our nominated online booking platform. Subject to availability, casual class tickets may also be purchased in person before a class commences. All bookings remain subject to our Booking, Cancellation & Refund Policy.
You agree not to misuse this website, interfere with its operation, upload malicious software, attempt unauthorised access, or use the website for unlawful purposes.
Unless otherwise stated, all content on this website, including logos, branding, graphics, photographs, videos, choreography, text and downloadable material, is owned by or licensed to Raqs Fitness. You may not copy, reproduce or distribute any content without prior written permission.
Our website may contain links to third-party websites for your convenience. Raqs Fitness is not responsible for the content, security or privacy practices of those external websites.
We aim to keep our website available and accurate, however we do not guarantee uninterrupted access or that the website will always be free from errors, viruses or technical issues.
While reasonable care is taken to ensure information on this website is accurate, Raqs Fitness does not warrant that all information is complete, current or error free. Information may change without notice.
To the maximum extent permitted by law, Raqs Fitness is not liable for any loss or damage arising from the use of, or inability to use, this website. Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.
Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used and stored.
Raqs Fitness may amend these Website Terms of Use at any time. The latest version will be published on this website and will apply from the date of publication.
These Terms are governed by the laws of New South Wales, Australia. Any disputes relating to the use of this website are subject to the jurisdiction of the courts of New South Wales.
Raqs Fitness
Email: admin@raqsfitness.com.au
Website: www.raqsfitness.com.au
